Help centre · Payouts and settlement

When a payment becomes yours

Authorised, settled, paid out: what each step means.

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A payment moves through a few steps before the money is in your bank.

The steps

  • Authorised: the customer's bank or wallet has agreed to pay.
  • Settled: the money has reached the licensed partner for you.
  • In a batch: settled payments are grouped into a settlement batch for payout.
  • Paid out: the partner has sent the batch to your bank account.

Reserves

Some accounts have a rolling reserve: a share of each payment held for a set number of days in case of chargebacks, then released by itself.

Updated 06 Nov 2026

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