Help centre
How can we help?
Short answers on payments, payouts, the wallet and your account.
Getting started
Your account, your business file and your team.
Taking payments
Links, checkout, QR, invoices and subscriptions.
Payouts and settlement
When money is yours and how it reaches your bank.
Refunds and disputes
Giving money back and answering a chargeback.
Security and privacy
Signing in, two-factor, your data and complaints.
Still need help?
Write to support@stratosfin.io. A person replies from this desk.